Bo Toys and Gifts is committed to providing each customer with the highest standard of customer service.

If you have any questions please contact us 1(718)701-1636 9 AM - 5 PM EST Monday - Friday.
Tax Policy
New York state residents are subject to sales tax.
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General Returns Policy

You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We do not accept opened items for return.

Items returned more than 15 days after delivery will receive a partial refund.

If customer provided incorrect shipping address and as a result shipping company ( USPS, UPS , FEDEX ... ) returned back to us, customer will receive a partial refund.
Tel: 1(718)701-1636
Hours: 9 AM - 5 PM EST Monday – Friday